Palfred + Confluence.

Find answers in your Confluence wiki, summarize long pages, and create new documentation from Slack conversations.

#general
Priya
Priya10:30 AM

@Palfred find the incident response runbook in Confluence

šŸ‘€ 1
Palfred
PalfredAPP10:30 AM

Found 2 results in the Engineering space:

Best match: Incident Response Playbook
Space: Engineering / On-Call
Last updated: Jan 15, 2026 by ops-team
Also found: Incident Severity Definitions
Space: Engineering / On-Call

Want me to share the playbook link or summarize the key steps?

Priya
Priya10:31 AM

Summarize the first 5 steps, we're mid-incident

šŸ”„ 3
Palfred
PalfredAPP10:31 AM
1. Assign an Incident Commander in #incidents 2. Create a war room channel 3. Post initial impact assessment 4. Page the on-call for the affected service 5. Start a status page update within 15 min
Daniel
Daniel3:15 PM

@Palfred summarize the Q1 2026 Product Strategy page from the Product space

šŸ‘€ 1
Palfred
PalfredAPP3:15 PM

Here's the summary of Q1 2026 Product Strategy:

Focus areas: Enterprise tier launch, API v3 migration, and self-serve analytics. Key bets: Usage-based pricing expected to drive 30% ARPU increase. Timeline: Enterprise GA by March 15, API v3 beta in February, analytics dashboard in April. Dependencies: Legal sign-off on enterprise terms, SOC 2 audit completion.

The page was last updated 3 days ago. Want the full breakdown by team?

Daniel
Daniel3:16 PM

No, that's perfect for the board deck. Thanks šŸ‘

Derek
Derek5:00 PM

@Palfred turn this thread into a Confluence post-mortem page in the Engineering space

Palfred
PalfredAPP5:00 PM
Title: Post-Mortem: Payment Gateway Outage, Feb 24
Space: Engineering / Post-Mortems
Sections: Timeline, Root Cause, Impact, Action Items
Action items: 4 extracted from thread discussion

Created āœ“ Used the standard post-mortem template and organized all thread messages by timeline.

Derek
Derek5:01 PM

Awesome, assign the action items to the owners mentioned in the thread

šŸ‘ 2

Why connect Confluence to Palfred?

Confluence is the documentation backbone for thousands of teams using the Atlassian ecosystem. Product specs, meeting notes, runbooks, architecture decisions — they all live in Confluence. But finding the right page when you need it often means navigating a sprawling space tree or guessing search terms. Palfred makes your entire Confluence wiki searchable from any Slack channel.

With the Palfred Confluence integration, anyone on your team can ask Palfred to find a specific page, summarize a long document, or pull out key details from a deeply nested wiki. New engineers can ask about deployment procedures, product managers can reference old decision documents, and support agents can find runbooks — all without leaving Slack. When a Slack discussion produces decisions worth documenting, Palfred can create a new Confluence page with the relevant thread content already formatted.

For organizations that have years of accumulated knowledge in Confluence, this integration is transformative. Instead of that knowledge gathering dust in pages nobody remembers exist, it becomes accessible through natural conversation. Ask Palfred for the database migration runbook or the Q3 product roadmap and get an instant answer with a link to the source. It turns Confluence from a place where documents go to die into a living, accessible knowledge base.

What you can do.

Search across Confluence spaces and pages from Slack
Summarize long wiki pages on demand
Create Confluence pages from Slack threads
Find answers in runbooks and documentation quickly
Pull content from nested page hierarchies
Link Slack discussions to relevant Confluence pages

One minute. That's it.

No onboarding calls. No configuration wizards. Just install and go.

1

Add to Slack

One click install. Palfred joins your workspace in under a minute.

2

Connect Confluence

Authorize Confluence in the Palfred settings. One click.

3

Just ask

Mention @Palfred in any channel and ask about your Confluence data.

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FAQ: Palfred + Confluence

Can Palfred search across all Confluence spaces?

Palfred searches the spaces you grant access to during setup. You can allow access to specific spaces or your entire Confluence instance.

Does Palfred support Confluence Cloud and Data Center?

Palfred supports Confluence Cloud natively. Confluence Data Center is available for teams on paid plans through the REST API.

Can I create Confluence pages from Slack?

Yes. Tell Palfred to create a page in a specific space and it generates the content from your Slack conversation. You can review and edit before publishing.

Does Palfred preserve Confluence page permissions?

Yes. Palfred respects Confluence's page-level and space-level restrictions. It can only read content the connected account is authorized to view.

Pay for what you use.

No per-seat pricing. One workspace, one bill.

Free

$0

5,000 credits (~100 conversations)

Includes:

  • AI assistant that works right in your Slack threads
  • References your team's context in channels it's added to
  • Connects to the tools you already use (Jira, GitHub, and more)
  • Automates recurring work like reports and check-ins
  • Drafts updates, tickets, and docs on your behalf
Get started for free

Team

Most popular
$29/month

per Slack workspace

Everything in Free, plus:

  • Monthly credits refresh automatically
  • Higher capacity for heavier workflows + more scheduled automation
  • Priority support
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Enterprise

Custom

For organizations with specific needs

Everything in Team, plus:

  • SSO & SAML
  • Dedicated account manager
  • Custom SLA
  • Audit logs
Contact sales

Ready when your team is.

Install in minutes. Palfred takes it from there.