1. Data We Collect
- Account and workspace identifiers from Slack sign-in.
- Content and metadata needed to run Palfred automations and responses.
- Billing, usage, and diagnostic information for security and service operations.
2. How We Use Data
- Provide, maintain, and improve Palfred.
- Authenticate users and secure workspace access.
- Process payments and prevent abuse or fraud.
- Comply with legal obligations.
3. Legal Bases
Depending on your location, we process personal data under legal bases such as contract performance, legitimate interests, consent, and legal compliance.
4. Sharing and Subprocessors
We share data only with trusted service providers needed to run Palfred, including hosting, analytics, authentication, and payment processors, and when required by law.
5. Data Retention
We keep data for as long as needed to provide the service, fulfill legal obligations, resolve disputes, and enforce agreements.
6. International Transfers
If data is transferred internationally, we use appropriate legal safeguards required by applicable law.
7. Security
We use technical and organizational safeguards to protect personal data. No system is fully secure, but we continuously monitor and improve protections.
8. Your Rights
You may have rights to access, correct, delete, or restrict use of personal data, and to object to processing or request portability, depending on applicable law.
9. Updates and Contact
We may update this policy periodically. Material changes are posted on this page with a revised effective date. For privacy requests or questions, contact support@palfred.com.